We do not ship to Alaska, Hawaii, Chicago, or New York City. If you attempt to have product shipped to these restricted areas, your order will be cancelled and you will be subject to the cancellation fee described below.
Shipping to California and the state of New York requires a certified FFL as the shipping address.
The following states require firearms identification to be obtained prior to releasing your shipment. If your package is shipping to one of the following states, please proactively submit this ID and matching photo identification to CX@thetop9mm.com or simply reply to the confirmation email you receive.
- New Jersey
Order Cancellation by Customers
We want to provide you with excellent customer service and have multiple platforms to assist you. However, the moment you place your order our team starts preparing your products to ship. This means that you may not cancel or change your order once it has been submitted. Additionally, for your security, we cannot alter any product information or credit card charges after your order has been submitted.
Order Cancellation by TheTop9mm.com
We reserve the right to cancel your order if you do not abide by these Terms and Conditions including the laws within you state. If we choose to cancel your order, you will receive a refund of the full purchase amount less a cancellation fee of $30.00 or 5% of the total purchase amount, whichever is greater.
Refusal to Accept Delivery
By placing an order, you agree to accept delivery of your order at the shipping address designated at checkout. If you fail or refuse to accept delivery of your order, then you will forfeit the full purchase amount, including all taxes and shipping fees, and be charged for the cost of shipping the order back to our warehouse. To be clear, you will not receive a refund if you fail or refuse to accept delivery of your order.
TheTop9mm.com sends all packages via UPS Ground and no signature is required for delivery. Each package has a tracking number which is emailed for your reference. You are able to follow your package from the point of origin to the destination address which you entered at checkout. Shipment delays and unexpected returns sometimes happen - we will do everything in our power to reroute or quickly reship packages which are sent back. However, we accept no responsibility for packages missing in transit or stated as delivered by UPS. These exceptions must be handled directly with UPS by the recipient via their help center.
Due to the unique nature of the products we sell, and for your safety, we do not accept returns.
Customer Affidavit for all Orders
- I am not currently less than twenty-one (21) years old
- By selling or delivering ammunition and/or firearms accessories to me, TheTop9mm.com is not violating any state or local law or ordinance.
- I am not under indictment for and have never been convicted in any court of a crime punishable by imprisonment for over one year
- I am not a fugitive from justice
- I am not an unlawful user or addicted to any controlled substance
- I have not been adjudicated as a mental defective and I have not been committed to any mental institution
- I am not an illegal or unlawful alien, and I am not a nonimmigrant alien
- I have never been and I am not expected to be discharged from the Armed Forces under dishonorable conditions
- I have not renounced my U.S. citizenship
- I am currently not subject to a domestic violence restraining order of any kind
- I have never been and I am not expected to be convicted in any court of a misdemeanor crime of domestic violence
- I will not conduct an unauthorized export of any defense articles